FAQs

Answers to your most frequently asked questions

What does Plumeria Credit do?
We purchase outstanding debt portfolios from creditors and work directly with borrowers like you to find feasible solutions for debt resolution.

How can I work with you to resolve my debt?
You can start by contacting our customer service team. We will review your account, understand your current financial situation, and discuss available options tailored to your needs.

Are there flexible payment options available?
Yes, we offer a variety of payment plans to suit different financial situations. Our aim is to find a solution that is manageable for you.

What if I am unable to make payments due to financial hardship?
We understand that situations change. If you’re facing financial difficulties, please contact us as soon as possible. We’re here to help with modified payment arrangements that reflect your current circumstances.

How can I ensure my personal information is protected?
Safeguarding your information is a priority for us. We adhere to all federal and state regulations concerning data protection to ensure your personal information is kept confidential and secure.